Junior Centre Supervisor - Soweto

Manage day to day operations of the Primary Care Clinic to provide patients with the best possible care experience. Tasks Maintain Clinical Centre Business Performance Assign Clinic staff with specific duties Measure branch productivity Review activity and performance reports Analyse performance data Identify performance and operational trends Take actions appropriate to identified trends Identify and address areas for Clinic improvements Monitor relevant Clinical Centre performance indicators Oversee the successful execution of Clinical Centre projects Make appropriate financial forecasts Develop and manage Clinical Centre budgets Maintain constructive working relationships with providers, suppliers and legislators Address and resolve operational problems Streamline and improve Clinical Centre operational systems and processes Oversee Divisional and Branch Stock Control Functions Equip and provision medical suites with all physical and medical requirements Implement Strict Stock and Drugs Controls, Systems and Procedures Maintain strict stock controls at dispensaries and medical suites Maintain Operational and Legislative Compliance Implement and enforce divisional policies, procedures, goals and objectives Maintain all divisional operations and activities strictly within appropriate legal and regulatory boundaries. Manage Clinical Centre Personnel Processes Manage staff performance Determine staffing requirements Interview, appoint and develop new employees if required Coach, guide or direct subordinates to achieve optimum performance Provide appropriate training or development for subordinates Resolve escalated complaints and disputes Conduct disciplinary hearings Address staff grievances and conflicts Perform ad hoc Administrative Duties Compile and submit periodic reports (daily, weekly, monthly quarterly, ad hoc) Report to Operations Manager Periodically (daily, monthly, quarterly, ad hoc) Experience 3 years medical office experience (Accounting or information systems) 2 years supervisory experience Knowledge and Skills Demonstrable leadership skills Time management sand prioritisation kills Strong problem-solving skills Strong decision-making skills Strong interpersonal skills Strong written and oral communication skills High level of Computer Literacy (MSOffice) Active Listening skills