It Technician - Network Printers And Desktop And Server Support

MUST: • At least a National Diploma in an IT-related field from a South African Tertiary Institute. • A+, N+, MCSE certification (non-negotiable). • Basic knowledge of server 2008, Active Directory, DHCP, DNS. • Network printer knowledge. • Advanced knowledge of Microsoft Office and day-to-day software. • 5-8 Years' experience in a similar role with evidence of work in environment with more than 20 machines. Relevant experience required: • Installing and configuring hardware and software components to ensure usability. • Troubleshooting hardware and software issues. • Ensuring electrical safety standards are met. • Repairing or replacing damaged hardware. • Server support and maintenance (both online and offline). • Upgrading the entire system to enable compatible software on all computers. • Installing and upgrading anti-virus software to ensure security at the user level. • Implementation and maintenance of firewalls. • Performing tests and evaluations of new software and hardware. • Providing support to users and being the first point of contact for error reporting. • Establishing good relationships with all departments and colleagues. • Conducting daily backup operations. • Managing technical documentation. • Setting up and maintaining of printers.