ENVIRONMENT: Come aboard a team where innovation, creativity, and strategic thought form the foundation. It serves as a center for groundbreaking ideas and digital innovations, collaborating with both governmental bodies and businesses to catalyze substantial social and economic shifts through technology. They're seeking an Application Administrator with expertise in overseeing and configuring enterprise-scale applications. A diploma or higher qualification, coupled with the following skills or experience, is required. DUTIES: Performance Monitoring and Optimisation: Monitor application performance and troubleshoot issues to ensure optimal performance. Analysing logs, identifying bottlenecks, and optimising configurations. Documentation: Maintain comprehensive documentation including installation guides, configuration details, troubleshooting procedures, and user manuals to facilitate knowledge sharing and support. Document application configurations and procedures for future reference and training. Training and Support: Provide training and support to end-users to ensure they can effectively utilise the applications. conducting training sessions, creating user guides, and responding to user inquiries and issue Monitoring and Reporting: Set up monitoring tools to track application performance metrics and generate reports for management review. Assessing the effectiveness of applications and making informed decisions. Change Management: Implement and manage change control processes to ensure that changes to applications are planned, tested, and implemented in a controlled manner to minimise disruptions. Continuous Improvement: Continuously evaluate and identify areas for improvement in application deployment, management, and support processes, and implement enhancements to increase efficiency and effectiveness. REQUIREMENTS: Diploma or higher with the below skills or experience Proficiency in Logistical Information System (All Modules) Experience across the full system development life cycle Passion for capacity building and transfer of skills At least 3 years of experience working as an application administrator ATTRIBUTES: Excellent communication skills, motivational, and interpersonal skills. Excellent technical, diagnostic, and troubleshooting skills. Build professional relationships with team and clients.
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