I & O Operations Support Engineer

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE    :           Permanent SECTOR                          :           IT BASIC SALARY              :           R26 000 START DATE                  :           A.S.A.P / Immediate REQUIREMENTS:   Matric Relevant IT Qualification 5 – 7 Years IT experience MCSE / MCITP or Recognised Degree/Diploma Microsoft Server 2008,2012,2016,2019 Microsoft Exchange 2016, 2019, DAG Mimecast Email gateway Management O365 /Azure Administration RDS Terminal Services (2016,2019) Active Directory (2012,2016,2019) DNS, DHCP, Routing Windows File Server Management (DFS) ITIL v3/4 DUTIES:   IT Operations: Monitoring of all Infrastructure as a member of the I&O team End-User Support for business IT contact centre for business Support Business with Telephony, infrastructure and connectivity and MS operations. Implement and adhere to best practice guidelines, policies, processes and procedures. Ensure technical operational efficiency within the business. Execute business needs, based on identified priorities within the team IT Operational monitoring and reporting Identify, minimize and escalate potential IT risks and opportunities in IT Operations Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team Deliver successful end user support to Business Accountable to I&O Operations Specialist Security and User Management: Business application security administrator for core applications. Spot checks on Ad accounts f Assist with IT audits Assist with quarterly security reports Accountable to I&O Operations Specialist Infrastructure: Maintain the current functionality of infrastructure technology within the business Implement Infrastructure monitoring benchmarks as identified by the team. Accountable to I&O Operations Specialist Lan & Wan: Monitor and support the onsite Lan and Wan for Business Assist users with password resets and connectivity support Accountable to I&O Operations Specialist Asset Management: Updating/Maintaining of the asset register for all IT hardware as part of the team Accountable to I&O Operations Specialist HOURS: Monday to Friday: 8:00 – 17:00