Job Title: General Manager Department: Projects, Sales & Business Administration Hybrid Position Location/Premises: Durbanville Travel Requirement: To clients in and around Durbanville and Cape Town Start date: ASAP Salary:R40 000 to R50 000pm Depending on experience Reporting to: Owner About our client Our client has been crowned the most innovative web design agency in the Western Cape. They are a small team of 3 designers and the owner. Our client have a strong emphasis on team culture and are now looking for a general manager to take over the running of the daily operation of the business from the owner. Qualifications and Skill Requirements: • Bachelor's degree in marketing and/or business management. • At least five years of experience with website design and/or creative company management. • Practiced in full turnkey web design, from concept to completion. • Solid working understanding of project management tools, methodologies, and best practices. • Effectively completing projects according to pre-determined scope, budgets, and timelines. • Good administrative and organizational skills, with a strong attention to detail. • Proficient English and professional writing skills. Copywriting skills are beneficial. • Great leadership qualities. Experience with the following SaaS products is greatly beneficial: • Zoho Books, Desk, Workplace, Sites, Commerce, Forms, Bookings, Cliq, CRM. • Webflow & WordPress. • E-Commerce: Ecwid, Shopify, WooCommerce. • Xneelo KonsoleH, WhoIs, DNS. • FlowMapp, Figma. • Elfsight, Jotform. • Adobe Creative Cloud. • HTML, CSS, Javascript. • Google Analytics 4. • Zapier. • Apple Mac. Duties and Responsibilities: A. Technical & Creative Project Management: • Website, corporate identity, and photography projects. • Managing promotional gifts and apparel shop. • Proactively tracking all projects while managing specific details. • Seeing projects through their full life cycles, solving problems as needed. • Client briefings and progress meetings. • Team resource management for both new projects and existing clients. • Hosting setups: domain registrations/transfers, email setups. • Creative design sound-boarding. B. Business Administration: • Dealing with client account queries like onboarding, invoicing, billing, cancellations, and unhappy Clients. • Daily/weekly bookkeeping and financial. • Executing strategies and implementing systems and processes as directed by the owner. C. Sales: • Facilitating needs analysis meetings with prospective clients. • Drafting quotations. • Attending business networking events to generate leads. Personal Attributes: • Passionate about online communication solutions. • Able and willing to work in a collaborative, innovative, flexible, and team-oriented environment. • Self-confident and self-motivated. • Able to multi-task between different roles. • Self-starter and quick learner who takes initiative. • Uncompromising integrity – transparent and accountable
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