Description:
Cape Town - IngeniousPeoplesKnowledge (IPK) is a boutique consulting company which designs and facilitates organisational change processes, provides training, coaching, and mentoring for organisations, teams, and communities. IPK believes that the individuals and teams within a system are the best placed to generate solutions, to create visions and take steps towards their preferred future. IPK makes use of systems thinking, participatory methodologies and tools that create conditions conducive to dialogue, engagement, and whole-hearted conversations.
About the Job
The General Manager will report to the board of directors, he/she will be in charge of the daily operations of the firm (finance, contracts, administration), and will shape strategic development options helping IPK to grow and thrive.
Key Responsibilities
Overseeing daily operations of the firm
Developing and implementing standard operating procedures for all business areas
Establishing a financial controlling system, providing key figures, indicators, and critical information
Overseeing recruitment and onboarding of staff
Contributing value to client relations building and client management
HR tasks (staff admin, payroll, contracting, scheduling)
Managing associates of the firm
Organising and (in absence of an actual admin) running regular admin tasks
Providing strategic guidance to support the company growth
Developing and implementing growth strategies
Setting policies and processes that support growth strategies
Communicating strategy and results to staff and board of directors
Overseeing and managing all acquisition, sales efforts process, business development opportunities and proposals
Supports business development activities
Creating and managing budgets, improving revenue, and optimizing expenses
Evaluating and improving operational and financial performance of business and staff
Analysing accounting and financial data
Contributing to communications and marketing portfolio
Being responsible for logistics relating to mandate requirements and virtual office needs
Ensuring employees are motivated, productive and develop professionally
Generating reports and sharing/presenting findings
Requirements
BSc/BA in Business or relevant field, MSc or MA is a plus
Additional languages (especially French, German) are a plus
Hold superior knowledge and experience in all areas of a business (finance and accounting; operations; sales and marketing; human resources; research and development, and technology)
A strategic thinker with excellent and clear communication and motivational/inspirational skills
Strong analytical abilities
Demonstrate a problem-solving aptitude
Initiate and coordinate processes and operations across the business
Be a thoughtful and considerate, yet confident decision maker
Outstanding and thoughtful leadership and organisational skills
Passionate about building and growing a prosperous and ethical company, that provides true value to clients, partners, collaborators, and owners
Highly organised, pragmatic, and proactive with excellent interpersonal skills
Demonstrate meticulous attention to detail
Ability to work remotely and be self-driven
Prior experience in or an appreciation of the international development collaboration sector and/or intercultural work
IPK makes use of a number of IT systems including: cloud based platforms, one drive, sharepoint, xero and MS Office 365 Suite.
A requirement for the successful candidate is to have advanced skills of MS Office 365 Suite of tools as well as an advanced understanding of databases.
4 days ago
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