Food Microbiology Accounts Executive

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE    :           Permanent SECTOR                          :           Sales START DATE                  :           Immediately REQUIREMENTS: 5 years experience in technical sales and laboratory work in Food Technology. National Diploma in Sales and Marketing Btech in Microbiology/ Chemistry/ Food Technology/ Biotechnology MS Office Suite proficiency Bilingual (English/ Afrikaans) Drivers licence Clear criminal record Sober habits DUTIES: Identify new business target markets Target new business based on monthly market segments Target new business based on industry changes, updates, and historical norms Quotations for new clients Assist clients with the completion of new client forms Assist new clients with finance information for procedures and policies Confirmation with new clients, sample loggers, and laboratory for POs before logging and lab releasing of results Resolve outstanding queries Follow up with all new clients regarding their first-time interactions Resolve any existing client queries if complaints are raised Resolve all queries and client complaints for new clients Monthly follow up meetings with all new clients Reports to be populated for new VIP clients and to be discussed with senior representatives in monthly external meetings Compile and maintain a database of leads Compile and maintain a market-segmented database of existing clients to communicate more effectively with clients Form and maintain relationships with vital role players through continuous contact and interaction Demonstrate ability to compile quotation and navigate the LIMS system Submit weekly reports Attend weekly feedback meetings to update on new client information Monthly reports to be compiled of monthly sales activities Understand issues in various departments and find suitable workable solutions Make recommendations of the various tests and services Assist clients telephonically and via email Be professional and courteous in all forms of communication Perform any other reasonable tasks as requested by management from time to time HOURS: Mon – Fri: 08:00 – 17:00