Food Microbiology Accounts Executive

START DATE : ImmediatelyREQUIREMENTS:5 years experience in technical sales and laboratory work in Food Technology.National Diploma in Sales and MarketingBtech in Microbiology/ Chemistry/ Food Technology/ BiotechnologyMS Office Suite proficiencyBilingual (English/ Afrikaans)Drivers licenceClear criminal recordSober habits DUTIES: Identify new business target marketsTarget new business based on monthly market segmentsTarget new business based on industry changes, updates, and historical normsQuotations for new clientsAssist clients with the completion of new client formsAssist new clients with finance information for procedures and policiesConfirmation with new clients, sample loggers, and laboratory for POs before logging and lab releasing of resultsResolve outstanding queriesFollow up with all new clients regarding their first-time interactionsResolve any existing client queries if complaints are raisedResolve all queries and client complaints for new clientsMonthly follow up meetings with all new clientsReports to be populated for new VIP clients and to be discussed with senior representatives in monthly external meetingsCompile and maintain a database of leadsCompile and maintain a market-segmented database of existing clients to communicate more effectively with clientsForm and maintain relationships with vital role players through continuous contact and interactionDemonstrate ability to compile quotation and navigate the LIMS systemSubmit weekly reportsAttend weekly feedback meetings to update on new client informationMonthly reports to be compiled of monthly sales activitiesUnderstand issues in various departments and find suitable workable solutionsMake recommendations of the various tests and servicesAssist clients telephonically and via emailBe professional and courteous in all forms of communicationPerform any other reasonable tasks as requested by management from time to time HOURS: Mon – Fri: 08:00 – 17:00