F&B Operational Manager

HIGHLY SKILLED AND EXPERIENCED FOOD AND BEVERAGE OPERATIONAL MANAGER FOR THIS ICONIC VENUEResponsible for ensuring the consistent delivery of exceptional guest experiences, while effectively forecasting, planning, and managing all F&B operations, staff, and finances.Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.ResponsibilitiesManage all F&B and day-to-day operations within budgeted guidelines and to the highest standardsPreserve excellent levels of internal and external customer serviceDesign exceptional menus, purchase goods and continuously make necessary improvementsIdentify customers needs and respond proactively to all of their concernsLead F&B team by attracting, recruiting, training and appraising talented personnelEstablish targets, KPI's, schedules, policies and proceduresProvide a two way communication and nurture an ownership environment with emphasis in motivation and teamworkComply with all health and safety regulationsReport on management regarding sales results and productivityRequirements and skillsProven food and beverage operational management experience within a exclusive 5 + star establishement with intensive exposure to upmarket properties and a proven track record in leading a sucessfull departmentWorking knowledge of various hospitality computer software programs and platformsAbility to spot and resolve problems efficientlyMastery in delegating multiple tasksCommunication and leadership skillsUp to date with food and beverages trends and best practicesAbility to manage personnel and meet financial targetsGuest-oriented and service-mindedCulinary school diploma or degree in food service management or related field prefered but extensive experience needed in lieu of. Send updated CV with relavanr experience highlighted, recent contactable references, professional headshot and notice period.