Customer Support Representative

DUTIES Planned, frequency determined, customer visits. Provide technical assistance.
Client contact.
Ensure that parts and labour sales budgets are achieved.
Technical diagnosis of customer problems.
Provide immediate corrective action or feedback to service staff.
Installationsmachine hand overs including operator training maintenance training.
Commissioning of components.

REQUIREMENTS
Applicants must be qualified Earthmoving Diesel Mechanics.
Good communication, Public Relations report writing skills.
Must be resourceful self motivated.
Good understanding of hydraulic, electrical pneumatic circuit diagrams.
Minimum of 3 years experience as qualified earthmoving mechanic.