Customer Service Engineer I

Ready to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work.  We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Engineer I. The successful candidate will play a vital role in providing technical support, troubleshooting, and ensuring a positive customer experience. What youâ€ll do: Onsite and Remote User Support to Client. General maintenance to office/boardrooms. VIP User Support. Diagnose Hardware issues. Reload. Machines. Network Support. Your Expertise: 5 + Years practical in-service delivery; desktop support; generalist. Basic Server Support. Qualifications Required: Grade 12 A+,  N+ Soft Skills ITIL is advantageous Mobility Support MCSE HP Hardware Certifications is advantageous Other information applicable to the opportunity: Location:   Randburg Work Environment: Onsite (open plan office) Physical:  Demands Sitting Travel:  No travel required Why work for us? At iOCO, we believe anything is possible with modern technology we are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.? Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.? By joining IOCO you will have an open invitation, a place where you will be able to connect and learn from your peers by sharing ideas, experiences, practices, and solutions.? We encourage diversity and work culture; and S etting U up for S uccess! #SuuS.