Customer Service Consultant

Essential Requirements:– Excellent analytical skills– Previous experience in customer service– Ability to problem solve– Ability to work under pressure– Positive attitude– Computer literate (Internet, Word, Excel, Outlook, etc)– Must work well within a team– Clear ITCDuties will include:– Respond to client queries in a professional manner via email, telephone and live chat– Ensuring clients' needs are met – where possible;– Encouraging continued business;– Generating re-newed business from lapsed clients;– Identifying when client should be rewarded;– Willing to build long term relationships with clients;– Managing client accounts using in-house systems (training provided)The post Customer Service Consultant appeared first on freerecruit.co.za.