Customer Engineering Maintenance Services Manager, Worcester page is loaded Customer Engineering Maintenance Services Manager, Worcester Apply locations Worcester, United Kingdom time type Full time posted on Posted 26 Days Ago job requisition id JR-2024-08484 At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
Reimagine What's Possible Air Products | What We Do
#reimaginewhatspossible We continue to grow and would like to welcome more people in our Industrial Gases - Customer Engineering (UK, Ireland & Israel). Join our Customer Engineering Maintenance Services Team! Join Air Products! LOCATION: Worcester or Midlands; flexible to travel within the UK and Ireland EXPERIENCE with leading large teams, strategic thinking, business acumen CONTRACT: permanent SALARY: competitive salary + benefits + annual bonus + company car About the Team
Asthe Customer Engineering Maintenance Services Manager for UK, Ireland and Israel,you will be ideally based aroundWorcester or somewhere in Midlands, UK.You will report to the Engineering Manager for UK, Ireland, Italy, Israel and Norway(UKI3N). You will lead the maintenance and customer service functions for the Industrial Gases Customer Engineering Maintenance team UK, Ireland and Israel(UKII). Therefore, you will be a key member of the Engineering leadership team within the UKI3N engineering department, having a pivotal role in ensuring the efficiency and excellence of customer sites maintenance and service operations.
As the UKII Customer Engineering Maintenance Services Manager, you will Lead and inspire a high-performing team in maintenance, service, and customer engineering. Execute all leisure and CryoEase installations. Oversee and optimize service levels, ensuring adherence to SLAs and KPIs. Drive improvements in first-time right for technicians, contractors and cost per installation. Stay abreast of industry regulations, with a focus on PSSR and other relevant legislation. Control and optimize maintenance management systems capabilities to minimize costs, and service time As the UKII Customer Engineering Maintenance Services Manager, you already are or have Proven leadership skills with a track record of successfully managing teams. Strong technical understanding relevant to the gas industry. Expertise in service levels (SLAs), KPIs, and cost per installation. Knowledge of PSSR regulation and familiarity with relevant legislation. Lead the team to solve customers ' issues and follow problems through to resolution. Lead a clear roadmap, deploy and control strategies focused to achieve qualitative and quantitative targets. Help develop maintenance service procedures, policies and standards with the European team leads. Advance capabilities in analysing data & statistics to focus on gaps and cost reduction as service levels. Keep ahead of industry ' s developments and apply best practices to areas of improvement. Adhere to and manage the approved budget. Lead and maintain an orderly workflow according to priorities. We are the world's largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visitAbout Air Products.
Why Work Here?Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. We are driven to discover, care and accomplish. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbors and committed stewards of the environment.
Get In TouchJoin our Talent Network and we'll get in touch if there's a role that seems like a good match for you.
About UsMore than 23,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products' higher purpose to create innovative solutions that benefit the environment, enhance sustainability and reimagine what's possible to address the challenges facing customers, communities, and the world.
#J-18808-Ljbffr
