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Customer Care Assistant

Customer Care Assistant
Company:

Key Recruitment

Place:

Cape Town, Western Cape

Job Function:

Customer Service

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Details of the offer

Job Description One of our clients based in Muizenberg, Southern Suburbs - looking for a young, vibrant person to join their team from Temping with the opportunity to become permanent.

If you want to get your foot in the door of an amazing company with HUGE growth potential, this is the right opportunity for you.

Starting salary :R10K

Characteristics:

Problem solver

Able to take instruction

Great grammar and spelling

Attention to detail

Able to emotionally manage the demands of the role

Takes Initiative

Able to juggle different areas without becoming overwhelmed

Happy and Bubbly

Team Player

Social

Willing to jump in where needed

Taking on the caring persona of the company

Requirements:

1-2 years experience working in a similar role

Own Car reliable transport

Social Media/Digital Marketing Course/Qualification extremely beneficial

Duties:

Social Media Management and Customer Care

Assisting with content posting (This will be set up prior)

Story reposting

Managing 1 big brand and 2 little brands via Social Media platforms - Instagram, Facebook, Twitter (This is the big part of the job)

Replying to comments, DM's and all queries as quickly as possible

Managing Google reviews, Hello Peter etc.

Crisis management

Taking over the company/ies email - complaints, queries , compliments etc.

Loyalty program management (Training will be provided on this!)

Perks:

- Epic team

- On site gym

- Most importantly free delicious coffee!

Due to the volume of CV's we receive, if you have not heard back from us within 2 weeks, please consider your application unsuccessful.

Desired Skills:

Problem solver

Able to take instruction

Great grammar and spelling

Attention to detail

Able to emotionally manage the demands of the role

Takes Initiative

Able to juggle different areas without becoming overwhelmed

Happy and Bubbly

Team Player

Social

Willing to jump in where needed

Taking on the caring persona of the company.

Desired Work Experience:

1 to 2 years Client / Customer Support

Interested candidates can send their CV

**********

Job Function:

Requirements

Customer Care Assistant
Company:

Key Recruitment

Place:

Cape Town, Western Cape

Job Function:

Customer Service

Report this offer

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