Key Roles and Responsibilities:Leverage deep subject matter expertise in the overall solution design by working with cross functional technical teamsArticulate value proposition, present solution, and build value throughout the sales process with all departments of the client organisationPerform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales processDefine a Managed Services solution that meets the agreed requirementsContribute to sales process improvement, including developing knowledge bases, sharing practices with other services architectsMaintain relevant cloud and technology certificationsDesign complex managed service solutions to meet client requirements by integrating technology and service design across the cloud infrastructure technology domainConduct sales presentations, product demonstrations, installation, and maintenance of company products.Design the Managed Service offering, interfacing with the platform delivery team.Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to marketAccountable for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.Service design of solutions for the client that will be commercially competitive whilst mitigating risk.Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Infrastructure).Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current cloud infrastructure architecture, platforms, and operating modelsShare client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the futureCoach, mentor and act as advisor in service design situationsAssist the sales teams to have a commercial model discussion with the clientIdentify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract termCreate and get sign-off from relevant stakeholders on the solution design that will form part of the commercial modelAssist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transitionKnowledge, Skills and Attributes:Comprehensive understanding of cloud technologies, networking, security, and system administrationDemonstrate solid knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrationsApplied Azure and/or GCP and/or AWS infrastructure architect and presales skillsGood communication and presentation skillsAbility to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-inComprehensive level understanding of virtualization, hybrid computing environments, storage technology and cloud native technologiesSolid working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery modelsComfortable working with costing models in partnership with sales and finance stakeholdersAbility to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisationUp to date knowledge on emerging trends in technology, Managed Services Integration, Cloud Infrastructure, etcAnalytical skills and ability to discover and analyze all input and dataAcademic Qualifications and Certifications:Desired certifications (any one or more): Azure: AZ – Azure Fundamentals , AWS: AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/AzureITIL: Version 3 or LaterTertiary level - bachelor's or post graduate degree with experience in a consulting capacityScaled Agile certification or equivalentRequired Experience:Advanced prior experience in managed service provider, or cloud services providerTrack record of designing cloud infrastructure managed services solutions to medium/large enterprise accountsProof of structuring medium/large, multi-year profitable contractsSolution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution designAdvanced experience working in an environment with global delivery and in multiple geographies and industriesSkills SummaryCloud Architectures, Cloud Services Management, Containerization, Infrastructure Deployment, Serverless ComputingWhat will make you a good fit for the role?Workplace type: Hybrid WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
