The Role To manage the Rock Tools performance contract and ensure cost effectiveness through:Managing subordinates effectivelyEffective customer relationsEnvironmental, Health & Safety (EHS) effectivenessThis service is rendered to Sandvik Mining & Rock Technology clients (internal and external) on and off the mine site according to Sandvik Mining and performance contract requirements.Key Responsibilities:Create work schedules, organize work processes and workflows to ensure effective team performance.Provide necessary reports related to the team function and the employees.Monitor and evaluate employee performance and ensure that the goals of the team or department are met.Increase profitability and effectiveness of the contract by maintaining optimal stock levels of rock tools required by the customer.Investigate shortcomings in issuing stock and receiving for any deviations or inconsistencies.Implement housekeeping as per Standard Operating Procedures.Assist with planning and managing the counting cycle to satisfy internal control requirements.Conduct regular rock tools product testing as required.Drive cost-saving initiatives and implement new products and technology innovations.Analyze all Sandvik rock tools returned by the customer operator for exchange to determine the cause of failure.Complete or write out a failure analysis report for every rock tool product examined.Conduct regular scrap analysis and ad hoc investigations, to determine reason/s for premature product failure and make recommendations to customer representatives as to how to minimize or prevent such in the future.Conduct regular rig and/or bolter and Operator evaluations, to prevent premature product failure and make recommendations to the customer.Record and share pertinent information with the designated customer representative after conducting a discard analysis on all Sandvik rock tools.Coordinate invoice sign-off process by the mine representatives in a timely manner and submit signed-off invoices to the Finance department of the customer as per requirement.Attend customer meetings as and when required.Your Profile:Grade 12 /equivalent qualificationCertificate/Diploma in Logistics Management (advantageous).At least 1 year of Management/Supervisory experienceAt least 2 years of stock management experience in a mining environmentGood understanding of drilling equipment and drill consumablesExperience and technical knowledge required in the following:Mining operationsRock tools applicationsDrill rig operationsAt least 2 years experience in trackless mining.Physical and medical ability to function in a mining environment.Strong Environmental Health and Safety (EHS) focusComputer literacyEnglish proficiencyValid driver's licenseValid Competent B Certificate