Contract Manager | Secure Solutions SA | Durban Contract Manager | Secure Solutions SA | Durban Durban Market relatedContract Manager | Secure Solutions SA | Durban Contract Manager | Secure Solutions SA | Durban Location: Durban | Salary: Market related | Posted: 3 May 2024 | Closes: 2 Jun 2024 | Job Type: Full Time and Permanent | Business Unit: South Africa - Secure Solutions | Region / Division: Africa | Reference: Contract Manager - Lulamile
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Job Introduction:G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Contract Managerbased at our operations in Durban.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which a Contract Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:Main Purpose of Position
The main purpose of the job is to report to the General Manager of MSS, the CM coordinates the provision of contractual and ad hoc security services to their dedicated customer, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.
Effective management of the contract financial performance Initiate cost saving model and controlsGross Margin ManagementDirect Wage control / ER managementContract profitabilityExisting Revenue GrowthEscalations are achievedManage the contracts cash flow.Effective management staff within contract Effective OrganisationStaff turnover analysis, proper allocation of staff to positions and structure.Effective labour management including rosters and shift patternsManagement of overtime and annual leaveSuccession Planning and Employment EquityEnsuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S's code of conduct and disciplinary code.Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.Effective management of operations Client retention and customer service levelsEnsuring that site meetings are held on an ongoing basis.Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements.Ensuring that all required formal customer meeting are scheduled, attended and minuted.Maintenance of client relationship and ensuring client retentionEnsuring that absenteeism is maintained within established norms.Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime.Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.Effective labour management and rosteringLiaison with regards to invoicing, accuracy of such and securing paymentMaintenance of ISO quality systemEnsuring NKP rules and regulations are adhered to and enforced,Ensuring compliance to all NKP regulatory requirements of the employer.Performance of PFSO dutiesHealth and Safety Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.Participate in safety forums created by company for example safety meetings and safety talksReport all safety incidents to the relevant peopleDiscuss all safety incidents on all levelsFollow-up on any activities assigned through safety meeting/committee/representative/managementAttend safety education and refresher programmesComply with safety policies and procedures at workplaceDistribute safety information as and when requiredWear protective clothing all the timeThe Ideal Candidate:Qualification andExperience Grade 12PSIRA Grade ANKP Qualification MandatoryRelevant formal qualification in security management would be advantageousPFSO Qualification would be an advantageousISPS qualification would be advantageousPrevious specialized industry experience recommended Minimum of 3 to 5 years' general management experiencePrevious experience in an NKP environment , preferably within a port facility or similar environmentProven experience in Customer Relationship ManagementSkills and Attributes Business acumenAbility to lead, develop and performance manage a diversified team#J-18808-Ljbffr
