Job Description - Contract Administrator- Senior Process Associate – English - On site Gauteng (HMS047090)
Contract Administrator- Senior Process Associate – English - On site Gauteng - HMS047090
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Contract Administrator- Senior Process Associate– English - On site Gauteng The Contracts Administrator provides support in the Contracts Management Lifecycle Process. This includes the maintenance of customer data for Support and Service contracts and other information, ensuring that the relevant database is up to date and accurate. The Contract Administrator follows a detailed process to ensure that Renewal Data and pricing is presented at certain intervals during the life cycle to the relevant client engagement team/teams.
Responsibilities: · The Contracts Administrator provides an administrative function in the Contract Management Lifecycle by processing contract data, maintaining contract data and adding contract data by using standard processing protocols and procedures as designed, including ensuring that all transactional and service data remains in line with contracting agreements and internal planned revenue and cost.
· The Contract Administrator is required to maintain and keep up to date data related to the serviceability of the client and in line with the agreed entitlements as provided for in the client agreement, this includes but is not limited to, locations, equipment records, movements where applicable, decommissioning, updates of any kind, additions of any kind as well as ensuring that automated release of cost and revenue is taking place and is not hindered during the life cycle of the contract.
· The Contracts Administrator will Invoice where required and due, contracts that have renewed based on the commercials and Client Purchase order details as received.
· They will collaborate when required with the Account Receivable team to ensure that invoicing is processed according to contract agreements.
· The Contract Administrator is required to make use of Tier 1 and 2 systems when and where applicable and as per the standard process as documented and updated from time to time.
· They are to adhere to Company rules in terms of usage of systems, files, transactions, and all other mechanisms designed to provide seamless and integrate able processing.
· They are required to adhere to updated processes as defined from time to time, including but not limited to transactions, uploads, reports and actual O2C change processes.
· They must ensure that they adhere and comply to the Standard way of work down to work instruction level.
Qualifications we seek in you! · Attention to detail, accuracy, and good organization skills
Prefrerred qualifications: · Relevant experience in a similar environment will be advantageous
Knowledge, Skills and Attributes: · Interpersonal skills
· Understanding of the business needs and expectations
· A good level of Financial understanding of Contract Management related to Cost and Revenue
· Must be able to work with large sets of data mostly in Excel
· Must have an understanding and appreciation for the downstream processes and our ability to service clients and what impacts this ability in the Contract Management Lifecycle
· Advanced Excel
What can we offer? · Attractive salary and benefits such as Medical Aid, Retirement and risk benefits
· Work in a multicultural environment;
· Various trainings (technical & soft skills);
· Development opportunities in a growing multinational company;
In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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