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Consultant, Quality Assurance

Consultant, Quality Assurance
Company:

Standard Bank Of South Africa Limited

Place:

Johannesburg, Gauteng

Job Function:

Consulting

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Details of the offer

Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, Simmonds Street 5
To provide a quality assurance function for CHNW SA and its value chain to monitor and evaluate the quality of customer interactions in alignment with the Complaints Management standards and framework.
Qualifications
Minimum QualificationsType of Qualification: First Degree
Field of Study: Banking


Experience Required Consumer & High Net Worth
Client Coverage
Experience Required: 3-4 years
Experience of working in a either a Branch or Private Banking environment with knowledge of its associated products, processes and systems. Experience in complaints management and application of complaints regulations. Experience in data analysis, problem identification and reporting.


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Source: Jobleads
Job Function:

Requirements

Consultant, Quality Assurance
Company:

Standard Bank Of South Africa Limited

Place:

Johannesburg, Gauteng

Job Function:

Consulting

Report this offer

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