Job DescriptionTo support the Client Portfolio Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the client's credit facilities.Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
Maintain expert knowledge on relevant legislative amendments, industry best practices and business internal compliance procedures and requirements.
Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
Ensure compliance is adopted in terms of systems and procedures as laid out by business.
Develop materials and documentation including minimum standards, templates, guidelines, FAQ's and processes.
Ensure analysis is conducted to identify business performance improvements and reengineering initiatives.
Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Create own development plan and review plan with team leader or manager.
Understand which competencies and skills are required to be mastered to ensure personal development and performance.
Education Experience:
FAIS Accredited qualification (NQF level 6, 7 etc.)
RE qualification
Exposure to credit application in the commercial space
Job Details Application Closing Date
11/05/24 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
Should you have any queries, please log it via MyQ .
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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