Job Title
Cleaner
Job Description
The job involves carrying out cleaning duties to make sure that all areas are clean and safe places where
staff can care for patients. You'll do with routine cleaning which needs to be done on a daily or weekly
basis as well as emergencies such as spills. You may also carry out regular, planned deep cleaning on a
monthly or annual basis.
You'll oversee the cleaning work along with other co-staffs. You will allocate work to make sure all the
cleaning is carried out where and when it is needed. You also make sure that you are available for routine
cleaning as well as unexpected emergency situations.
Duties of the job include:
• Cleaning hard floors with mops or electric floor cleaners;
• Using vacuum cleaners or carpet cleaners;
• Cleaning toilet and bathroom areas.
Key Skills:
• Be physically fit;
• Follow instructions and procedures;
• Pay attention to detail;
• Work as part of a team;
• Take responsibility for their own work;
• Be able to work unsupervised;
• Good organisation skills;
• Excellent teamwork skills.
GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES
The post-holder is required to familiarise themselves with all policies and procedures and to comply with
these at all times. Failure to comply with any of these policies may result in disciplinary action up to and
including dismissal. These have been agreed with staff and Staff Side and are as follows:
• Treat others as you would like to be treated;
• Listen to and support others and make time to do so;
• Seek, acknowledge and value others' experience and contribution;
• Acknowledge others' beliefs;
• Be courteous and considerate to all;
• Treat others fairly and equally;
• Be honest and trustworthy and act with integrity;
• Encourage others to treat all staff with respect;
• Challenge the behaviour of staff who do not show respect to other.
Cleaner
CONFIDENTIALITY & DATA PROTECTION
The post-holder must maintain the confidentiality of information about patients, staff and other health
service business and meet the requirements of the Data Protection Act (1998) at all times. The post-holder
must comply with all company Information and Data Protection policies at all times.
HEALTH AND SAFETY
Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act
(1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring
that they act in line with all agreed procedures at all times in order to maintain a safe environment for
patients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and
including dismissal.
MANAGING STRESS
The company has an agreed policy & procedure which links with a range of services and arrangements
for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best
manage their own and their colleagues' stress.
HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)
All staff has a responsibility to act and follow all instructions to protect patients, staff and others from HCAIs.
All staff are required to follow the Hygiene Code and all company policies and procedures related to it
and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and
including dismissal.
EQUALITY & DIVERSITY
The company has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is the
responsibility of all staff to comply with these requirements at all times. The key responsibilities for staff under
this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these
policies may result in disciplinary action up to and including dismissal.
FLEXIBILITY
This job description is intended to provide a broad outline of the main responsibilities only. The post-holder
is required to be flexible in developing their role in agreement with their designated manager. In addition,
they may be required by their manager to carry out any other duty commensurate with their banding and
expertise.
EXPERIENCE REQUIREMENT
Minimum 2 years of experience in a healthcare role.
DESIRABLE QUALIFICATION:
• GCSEs in English and maths.
• NVQ in hotel services or health care
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