Claims Consultant

Hello… an exciting new opportunity has just come available in our Hollard Insure, Eastern & Southern Cape Region (based in East London).  We are looking to recruit a Claims Consultant.   Summary of Role and Context:   Process all claims assigned, within the set standards required by the company thus contributing to the productivity of the Enhance the image of the company through the continuous delivery of efficient and effective customer service Key Responsibilities: Technical expertise: To evaluate and investigate all claims received in order to prevent possible leakage to the company in the settlement of Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the Service to brokers: Over and above normal claims processing duties such as technical advice and other Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24 Registration: All claims received to be registered within 24 hours of receipt