Claims Administrator

Responsibilities: Communicating with the client regarding nature of the claim Interpreting and understanding the insurance policy wording to identify under which sections of the policy the insurance cover falls under Assisting the client with claim forms, understanding that all the information is properly inserted so that it may be submitted to the company without any prejudice to the client Following up with companies as to claims progress Following up with service providers i.e assessors, building contractors, panel beaters, glass fitment centres etc. Keeping the client informed through all stages of the claim Maintaining a diary to follow up on claims that are still in progress Requirements: At least 1-5 years previous short- term insurance experience R.E 1 regulatory exams certificate will be beneficial Any form of short-term product training will be beneficial Warm and approachable Enjoys working with people and building relationships Ability to work as a part of a close knit team Prefers a family office environment over a corporatised structure