Dis-Chem Pharmacies is continuously looking for Casual Cashiers to build a talent pool for their various stores.The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.
Purpose of the role:
Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential: Grade 12 / MatricA minimum of 6 months' experience cashier/till operations experienceComputer literate – MS OfficeSound numerical skillsStrong command of the English languageBasic customer serviceWilling and able to work retail hours
Job Description:
Adhere to Dis-Chem's customer service policies and proceduresEstablish a professional relationship with customersReport customer complaints and compliments to the Frontline Supervisor, or store managementAdhere to the customer turnover hourly rateBe aware of current sales and promotionsEnsure colleagues and customers are not exposed to any riskCarry out and manage Dis-Chem 5 star communication principlesBe responsible for cash flowEnsure all line voids and price changes are approved and signed off by the supervisorExchange merchandise for customers and accept returned goods by customers when authorised to do soTransact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-ChemProcess all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)Ensure cash is placed in drop safe according to Dis-Chem's SOPsEnsure usage of your code and password is restricted to only you; is safe, and is changed regularlyEnsure all outgoing stock/items/scripts are scanned and paid forEnsure that all money is strictly kept safely and securely inside the tillHandle daily takings confidentially, and only discuss with managementBe alert, recognise and report suspicious behaviour to managementAddress queries regarding store merchandiseAdhere to Dis-Chem's security policies and procedures
Competencies: Essential: In-depth knowledge of operating cash registers, and maintaining cash drawersKnowledge of processing sales, refunds and paymentsStrong command of English (written and oral)AccuracyAttention to detailPresentableEmotional intelligenceSocial awarenessAccountabilityProblem-solvingAnalyse basic reportsTrustworthy and honestTime management
Advantageous: Third additional language
Special conditions of employment: Willing and able to work retail hoursReliable transport and/or reside in close proximity to the storeSouth African citizenClear credit and criminal records
Remuneration and benefits: Market-related salaryIt's important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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