Call Center Operator, East London

Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics 2+ years working experience in a call center / customer service environment Excellent telephonic skills & numerical aptitude Computer literacy : Pastel Evolution, MS Office, SAP Willing to work overtime if/when required Mature and knowledgeable with attention to detail an absolute necessity Due to their equity plan, a BEE candidate is ideally sought The successful applicant would be responsible for, but not limited to: Operate call center to receive and optimize orders Coordinate orders and communicate any order changes Compile daily delivery schedules with maximizing vehicle utilization Prevent dealers running dry of stock and monitoring of orders Resolve queries and deal with transporters Monitor credit limit and decrease financial risk General administration support Prepare sales orders for carriers and delivery schedules Placing orders Delivering premium service to retailers Salary: R25 000.00 R30 000.00 + 13th, Medical, Provident