Industry: Scientific, Research & Development
Job category: IT and Telecommunications
Location: Randburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction Mintek has an exciting career opportunity for a Business Analyst. The incumbent will be responsible to create detailed business analysis, outlining problems, opportunities, and solutions for the business. This role includes processes of improving services through data analysis to support Mintek divisions. This role is also concerned with operational efficiencies, e.g. improving the quality of business requirements and business cases, and doing things right. Work closely with software/solution developers and business users in performing process analysis and system analysis within Mintek and other solution providers. Key interface between business users, testers, project manager, and software developers in gathering information, document. All suitably qualified and experienced candidates are invited to apply.
KEY PERFORMANCE INDICATORS: · Business Relationship Management
· Business / Systems Analysis
· Operational Support
BUSINESS RELATIONSHIP MANAGEMENT · Sit at the interaction of business users, developers and project manager
· Liaise with the business regarding requirements for new or improved functionality
· Prioritise initiatives with the business based on business needs and requirements
· Coordinate with stakeholders for agreement and on the final design of solutions
BUSINESS / SYSTEM ANALYSIS · Perform requirement analysis and Support of Initiative & Projects
· Analyse integration of systems requirements
· Document/Update procedures, processes, and system solutions
· Detailed analysis of new solutions and enhancements
· Effectively communicate insights and place to cross-functional team members and management
· Gathering critical information from meeting with various stakeholders and produce useful reports
· Translate business requirements to user stories, functional requirements, and solution design
· Ensure data and reporting needs are met
· Identify and propose potential system improvements to ICT and Business
OPERATIONAL SUPPORT · Design and coordinate ICT and business testing
· Planning and coordination of the implementation phase
· Support, train and aid end-user adoption of system and processes
· Coordinate and manage production defects to closure
· Staying up to date on the latest process and ICT advancements to automate and modernise systems
· Adhere to business analyst best practices and ICT Governance to support business and ICT
Minimum Honours Degree in Business Analysis, Computer Science, Information Systems, Information Technology, Mathematics, Informatics or Equivalent 4 - 6 years minimum relevant experience in the related business support role or business analysis role#J-18808-Ljbffr
