Business Analyst Cape Town (Remote) Permanent The company is a young, upcoming edtech startup that is looking to transform the success rate of university students. Our services are aimed at giving students a greater chance of completing university and being well-prepared for the workplace. Our ultimate ambition for the company to produce graduates from disadvantaged backgrounds so they end up in highly skilled jobs that can generate the kind of income that alleviates generational poverty. Our student success solutions include monitoring of student progress, one-on-one tutoring support, peer-to-peer mentoring, and resources for personal development and career readiness. We also provide end-to-end student funding administration for our clients. This process encompasses all elements of the student funding ecosystem. If you are a business analyst looking for an opportunity to make a real impact on the lives of students from disadvantaged backgrounds, and be part of a collaborative and dynamic team, then this is the perfect role for you. Our Values Commitment: Dedicated to the betterment of our end users with a long-term commitment to our mission Customer Centric: Committed to creating a truly engaging and valued experience for our clients and students to help them succeed Empathetic: Empathetic to the struggles and challenges that our end user students face Honesty: Honest in the way we express feedback to our stakeholders and in the way we conduct ourselves Unity: Always there for each other in the good and the bad, recognising the importance and difficulty of the mission at hand If you enjoy working in an environment where all team members opinions matter, and all voices are heard, then you will fit perfectly into our company culture. Duties and Responsibilities: Takes the lead on projects to understand business requirements Map/document 'AS-IS" processes and then define "To-Be" processes Leads business engagements and works closely with all stakeholders across IT and business to ensure that the business needs are defined and that the most appropriate solution is selected and implemented Work in an agile environment to determine and deliver epics, features and user stories Maintain the agile backlogs accordingly Defines business cases as required, effectively documenting business processes and business requirements Effectively document functional requirements specifications Analyses systems and business processes to determine problems, risks, and opportunities for improvement Defines and executes test cases and facilitates business acceptance testing Facilitate workshop sessions to extract requirements with multiple stakeholders by setting up and facilitating workshops via Google Meets or in person to extract information Facilitates the implementation of new or enhanced processes Application design, development inputs, testing and system pilots where necessary Maintains a deep understanding of the companys systems and processes, and comfortable to decline requests that do not comply with the product vision Requirements: The following qualifications are acceptable: Agile and/ or BA Relevant Tertiary Qualification in IT; or Bachelor's Degree in Computer Science; Engineering; any proven experience-based equivalent We are specifically looking for an individual with strong JIRA experience as we are wanting to find someone who can make an impact in improving this for our teams. We also use MS Office, Gmail, the Google ecosystem of services, Jira (essential), Lucidchart (advantageous) We hope to employ an energetic, curious and eager individual The successful candidate will be working remotely most of the time. However, candidates must be able to get to the Cape Town/JHB office, client offices or workshop venues as and when required Must have stable Wi-Fi or fibre connection at home, however every new team member is provided with a state of the art laptop and mobile device Experience/Skills: 3+ years hands-on experience related to Business Analysis, System Analysis, Agile environment experience and Project Management experience highly recommended Very strong JIRA skills is absolutely essential for this role SQL or development knowledge advantageous Innovative problem solver (there will be no shortage of opportunities to learn and try new things) Disciplined self-starter who can work unsupervised/autonomously in a flexible work environment (this is very important if you want to succeed) Able to act without being told Able to structure and process complex business requirements and translate these to feasible development ideas Understands and can speak to all aspects of the software development life cycle (e.g., requirements, analysis, design, implementation, testing, and documentation) and associated execution models (e.g., Waterfall, Agile, Iterative Development, etc.) Strategic mindset Business insight Someone that can act ethically and truthfully Can communicate effectively with all stakeholders
