Our ClientDedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly.What will you do?The role of the Business Analyst is to ensure the smooth and effective running the Intermediary Support and Compliance Business systems and applications, related processes, and integration points with other systems and applications. The role is also responsible to reduce and prevent any business risks associated with the use of system and to manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified or suggested.The role is responsible to: Identify, Analyse, and define business requirements received from Business Owners, Subject matter experts and/or Project teams.Make recommendations for the enhancement or replacement of existing applications used with modern, practical, cost-effective solutions.Identify opportunities where new technology; digital developments and/or automation can be value adding Clearly document and articulate business requirements to development- and testing teams using appropriate solution diagrams, user stories, use cases or high-level functional requirements documents.Ensure the final deliverable meets project and business specifications and qualifications.Sign off User Acceptance Testing and Business Readiness Testing.Assist with production enquiries.Qualifications and experienceDegree or Diploma in Business / System Analysis or similar qualification3-5 years Business Analyst experience in the financial services industryExperience in implementing new technology, digitization, automation etc.Agile experienceExposure to user experience design, human centred analysis and design will be an advantageKnowledge and skillsIT/Systems/Tools:Knowledge of Microsoft Dynamics 365 will be an advantageKnowledge of PPO, JIRA, and ConfluenceWorking knowledge of the SAFe Agile methodology will be an advantageBusiness:Sound financial services industry knowledge/contextSales and advice processes/steps/standards/guidelinesFinancial services compliance legislation/regulations (incl. FAIS, TCF, PPI etc.)
