Job category: System Administration / Management
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction We invite suitably qualified candidates to apply for the Business Analyst role based in Cape Town.The objective of this roleThe Business Analyst will be required to conduct the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements.To support the delivery of applications, the Business Analyst will be required to:• Support the communication and delivery of requirements with relevant business stakeholder/s.• Testing of software applications and supporting the business through change management, training and monitoring.• Monitoring the progress of systems projects.• Support the business management team with management reporting.• Support the business applications developed by the team.
Business Analysis · Define and document business functions and processes.
· Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
· Act as a liaison between end-users and information technology team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.
· Analyse the feasibility of and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
· Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
· Identify opportunities for improving business processes through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.
Project Management Change management • Identify process change elements.
• Develop training material and conduct formal training sessions for end user.
• Provide technical assistance in training, mentoring, and coaching staff.
• Monitoring for optimal success of project.
Quality Assurance Participate in testing of new system functionality.
Participate in user acceptance testing.
Monitoring and Support • Participate in testing of new system functionality.
• Participate in user acceptance testing.
Core Business Knowledge/Experience Diploma in Business Analysts (advantageous)Diploma or experience in software development (advantageous)4 years experience in business analysis, process analysisAdvanced excel skills, other MS Office experience (specifically Outlook, Word, PowerPoint)SQL experience advantageousFMCG experience advantageousExperience with analysis and design of business reports advantageousDynamics NAV / Business Central experience advantageousValid drivers license – Code 08Ability to develop a systematic understanding of business process and apply it to software solutionsMust be able to identify problems and facilitate problem solving with an analytical mindset and approachExcellent ability to multi-task between multiple projectsExcellent analytical and planning skillsAbility to adapt to change and work in fast-paced environment with cross-functional teamsExcellent interpersonal and communication skills written and verbal#J-18808-Ljbffr
