Duties and responsibilities - Work independently with users to define concepts, under direction of senior business analyst and Business Solutions Architect. - Serve as the conduit through which requirements flow between Business and the IT stakeholders. Communicate clearly and have the skills and the ability to interact professionally with a diverse group: executives, managers, and subject matter experts. - Elicit requirements using various business analysis techniques. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. - Documenting business, functional and non-functional requirements, including mapping processes and producing user guides. - Develop the appropriate templatised business analysis artefact using plain language. - Assist testing team with the creation of test scripts, execution thereof and the management of on-going testing of solutions and their release. - Building and fostering strong and healthy relationships with project stakeholders and sponsors. - Successfully engaging in multiple initiatives simultaneously. Experience & Qualifications - BSc or BA degree in Information Systems. - A CCBA qualification or a Diploma in Business Analysis is advantageous. - 3 -5 years of relevant Digital Business Analysis experience. - 3 5 years large enterprise or e-business systems experience. Competencies and Skills - Strong stakeholder focus. - Able to build, manage and maintain relationships. - Excellent communication skills. - Able to make sound decisions. - Entrepreneurial. - Good organizational skills. - Excellent ability to solve problems. - Resilience and able to cope with Pressure and Change. - Analytical capability - Team player with a very strong work ethic. - Ability to work independently. - Technical understanding of IT infrastructure Advantageous: - Exposure to marketing channel tools such as Sendgrid / Mailchimp - Experience with Content Management Systems such as Sharepoint or Wordpress - Property Industry experience - Web - Script / Development / Management experience - Data analytics / Power BI Working conditions This role requires an incumbent with a willingness to work occasionally outside of normal business hours, to meet the teams deadlines and work in a highly pressurized work environment.
