Brander / Graphic Designer

Overview / Purpose of the job: As a Brander, you will hold a vital role in the branch sales generation. With such a position, you are responsible for a variety of products and service offerings. You are expected to give a friendly prompt service to all customers. Management expects you to use your own initiative, generating adequate sales leads and committing to a prompt and professional service delivery to our clients at all times Min Requirements: Matric Microsoft Office 1 year experience in retail sales preferred Comfortable operating machinery Interest in graphic design Responsibilities: Making sure the front office, workspace and branding room are neat and tidy Assisting customers with queries and orders promptly Taking in customer briefs and preparing artwork for approval Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the process Operating and maintaining the necessary machinery Have a can-do approach and willingness to learn Phoning customers and sms on Bulk SMS system for collections Ensuring stock is replenished and reordered timeously Continually advance your product knowledge and that of other employees Understanding and implementing all policies, procedures and quality standards Ensuring regular discussions are held with the relevant staff to promote good workflows (daily if necessary) and bring any problems to management's attention Make sure you are a role model for staff by providing excellent customer service and support to the business Competencies: (Knowledge, skills and attributes) Well spoken Excellent communication skills Excellent people skills Service orientation