Job DescriptionTo implement and manage operational policies, procedures, risk and compliance processes for a branch environment to mitigate risk and improve operational efficiencies while ensuring excellent customer experiences and satisfactionManaging costs / expenses within approved budget to achieve cost efficienciesDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelinesMaintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process supportImprove business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and dataPlan and manage performance, skills development, employment equity, talent and team in order to improve innovation, achieve efficiencies and increase competencies Job Details Application Closing Date
07/05/24 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
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About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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