B2B Customer Service / Client Relations

Duties: Process orders and quotes Manage (and resolve) issues as rapidly and as accurately as is possible Fielding calls and emails direct from clients and processing these orders Processing issues of varying complexity (from delivery inquiries through to error resolution) Participate in short daily WIP meetings Create and close cases in CRM or appropriate ERP solution Enter details into CRM Generate case or order acknowledgement Inside Sales will route customer-service issues and orders to you for processing You will transfer inquiries to Inside Sales when the customer is unsure of their requirements ( i.e. they don't have a list of required SKU's ) Thank you for applying with RareCruit! Follow us on social media for the latest jobs, trends and market insight: Website: