The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
WHY WORK FOR US? Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don't manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don't need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined
Description: The Assistant Complex F&B Manager is responsible for supervising and coordinating all day to day food and beverage operations for the Restaurant, Room Service, Conferencing and Functions at the Hotel and all details pertaining to functions being held in keeping with the Capital Hotel Group's standards. The position is primarily concerned with three main functional activities: supervision, front of house and administration. The incumbent will assume the role of second in charge to the F&B Manager and will take the lead in the absence of the F&B Manager as and when needed.
Minimum Requirements: MatricHospitality Management Qualification2 – 3 Years Assistant Food and Beverage Management experiencePrevious Restaurant Management experience beneficial.Strong Food and Wine knowledge.Proven Staff Management experience of a team of 45 staff and moreHands on Problem Solving approach and the ability to remain calm under pressureCustomer service driven with outstanding communication and active listening skillsFriendly, courteous and service-orientatedAbility to work as part of a team, as well as independentlyEffective communication with members of staff as well as Guests of the HotelHonest and trustworthy beyond approachGreat attention to detailPresentable/Professional appearance and well spokenTeam Player who leads by exampleProactive in approachInterpersonal skillsLeadership skillsPlease note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.
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