Air Hostess

HostHostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, youll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce WaiterWaitresss name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention e.g. children, elderly
Answer incoming calls and address customers queries
Assist wait staff as needed
RequirementsGRADE 1012
No Previous work experience as a HostHostess or WaiterWaitress
Understanding of restaurant etiquette
Familiarity with health and safety regulations
No Experience in managing reservations
Demonstrable customerservice skills
Excellent communication skills via phone and inperson
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift