Administrator Fttx Sales

Our client is currently recruiting for a Administrator FTTx Sales. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a 12-month contract based in Bloemfontein.   Role purpose: The main function of this job is to assist with the processing of orders, online buy journey assistance, assist with customer queries on systems, and handle ad-hoc queries. Up to 1-2 years†experience (with Matric) in FTTx/ICT industry but specifically to Customer Care Admin or commercial environment FTTx/ICT Knowledge Specific Knowledge of Vodacom FTTx products and tariffs Understanding of FTTx/ICT Market 6 months experience with 3yr Degree/Diploma Interpersonal Skills Computer skills – hi proficiency in MS Excel, MS Word, Siebel MSPI Problem solving skills Stress tolerance Planning, executing on results and delivery Resolve daily queries concerning: Customer applications Online buy journey assistance Installations activations Upgrades Credit vetting Investigate billing queries and reporting for resolution Reporting: Assist with reporting of daily connections, build progress, GoR progress etc. FTTH Connections Online buy journey assistance Queries resolved