We have an exciting opportunity for an account manager with a passion and ability to think about digital in the context of a brand or campaign strategy. The role will require the chosen account manager to provide consistently excellent customer service and build relationships that will encourage new and repeat business opportunities. As the 'face of the company' the account manager must have superior communication skills. The ideal candidate will be an innovative, creative, independent thinker who adds value to our rapidly growing team.
Post graduate degree or National Diploma i.e. communication, marketing or other related Business SciencesFull Driving License (This position is based in and around Johannesburg)Marketing knowledge and experienceFinancial and budget control ability Your key responsibilities Manage and maintain a portfolio of relationships with existing clientsAct as client's first point of contact on all main strategic, creative and resource issuesManaging projects from beginning to end with support where appropriateResponsible for the smooth running of the account – operationally, creatively and financially – and is answerable on these points to the client and to the Business DirectorBe responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.Responsible for financial management and budget control of projectsOrganise regular internal status meetings and external client meetingsRecord all client meetings in accurate contact reports, distributed within 24 hoursUnderstand company capabilities and services, and effectively communicate all offerings to the client.Review status of all jobs on a weekly basis (or daily basis where applicable)Attend and present at external customer meetings and internal meetings.Responsible for ensuring work is produced on time and within budgetAssists other departments with forward planning on future projectsTries to foresee any client issues/questions or internal resourcing issues before they ariseEnsures that timesheets are always up to date and given to accounts timeouslyContribute to the writing of Business Plans for the accountMaximising the account's billings and/or income and for seeking out additional income opportunities A little bit about you Advise on optimisation tactics / best practice.A strong visual eye and understanding of design concepts is necessaryPerspective on frontend (and backend) technologies and their impact on the design processConverting custom designs to code for WordPress.Frontend and backend (if possible) codingCarrying out maintenance on existing WordPress sitesYou have experience with modern web programming languagesPassionate about learning and continuous improvementUp-to-date with technologySolid troubleshooting skills Brownie points * Not required, but advantageous
Ability to work on Macintosh computerAn active sense of humourExperience in management of web marketing campaigns Terms of contract 8:00 to 5:00pm, Monday to Friday. The schedule is 'deadline-driven' i.e. on occasions when deadlines are tight, work may be required outside these hours15 working days paid leave per annumEmployment will be subject to an initial 5-month trial period whereby performance will be appraised and reviewedInterested? apply for this job here CV / Resume
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