Team Leader, Cash (Level 2)

Business Segment: Personal & Private Banking
To manage a team of Level 2 Cash Consultants who take demand from walk-in customers for any cash related (e.g. teller, ATM, Forex etc.) matters whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications Type of Qualification: NQF Level 5 Field of Study: FAIS Accredited Experience Required Client Coverage
Personal and Private Banking
3-4 years
Previous branch banking experience in the front line (e.g., telling, treasury). Knowledge of the procedures and the interdependencies of the various functions performed in the branch.
Additional Information
Adopting Practical ApproachesArticulating InformationChallenging IdeasExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsProducing OutputProviding InsightsUpholding StandardsBanking Process & ProceduresClient RetentionCustomer Acceptance & Review (Consumer Banking)
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