Job Title / Role: People Shared Services Manager Organization: Siemens Proprietary Limited Location: Midrand, South Africa Line Manager: Regional Shared Services Manager In Company Manager: Country Head of P&O The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain. The company has been in existence for over 175 years igniting a history of innovation and social development. As an integrated technology company, Siemens aims to play a constructive role in Africa 's success story. Role Headline The successful incumbent will be responsible for the operational services delivery, drives operational excellence and continuous improvement in terms of user and business satisfaction, compliance, quality, cost and efficiency and is actively supporting the implementation of the H2R transformation. Responsibilities of the Role- Operations Management: Manages P&O Shared Services for Sub Saharan Africa and drives for a high performance, strong customer/business focus and service-oriented culture by understanding customers' and users' needs, expectations and key business drivers. Applies global KPIs and deploys KPI/based service performance monitoring. Defines and/or implements/maintains and continuously enhances standard operational processes and productivity. Ensures effective knowledge and best practice sharing across the service delivery organization. Spearhead process improvement initiatives to ensure smooth operations and to consistently deliver an optimized, compliant performance. Actively contribute to the implementation of the globally defined GBS H2R transformation regarding process and service harmonization, simplification/standardization, implementation of global P&O IT Solutions, Digitalization and Automation initiatives etc. Coordinates and/or liaises with external service providers and monitors their performance against respective SLAs. Contributes to regulatory updates within P&O Regional Organisation Is the main point of contact for company liabilities with external Institutions (e.g. Social Security, Insurances, Government departments etc.) and ensures compulsory documentation is always accurate and updated in case of external audit. Manages special projects including carve-in and carve-outs. Ensure adherence to all BCG Rules and responsibilities such as EHS/Quality Management etc. Decides on personnel resource allocation and is responsible for the management of related budget planning and reporting.People Management Manages and coordinates the assigned team inclusive of both local and offshore Act as an role model, by building a culture of teamwork, ownership, and trust. As a natural people leader, empower and balance a team of skilled and engaged employees. Foster communication and collaboration within your team and with the global colleagues. Develop and nurture a long-term trust-based relationship with key internal stakeholders and partner with the local country and global support functionsQualifications and Experience Relevant formal qualification in Human Resources Management 5+ years of managerial experience leading teams and projects Process and Change Management experience (advantageous) Understanding of Sub-Saharan Africa Country Legislation Experience with Workday HRIS, PaySpace Payroll and other HR IT Applications Good knowledge of HR / People Management core processes Excellent communication skills both verbal and written (Business English) Strong negotiation skills Ability to manage, coach, lead and inspire a team of professionals/operatorsSkills and Attributes Intermediate knowledge of Microsoft Excel, Word, PowerPoint and Outlook applications. Attributes/Competencies Ability to priorities and work under pressure. Excellent interpersonal skills. Excellent planning and organisational skills. Critical thinker with innovative problem-solving abilities. Meticulous attention to detail. Relationship builder and confident communicator. Energetic and enthusiastic. Good team player.Must be prepared to actively participate in daily tasks and operations.Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That's why we invite you to take on new challenges, test your ideas, and celebrate success. The company's approved Employment Equity Plan and Targets under the Employment Equity Act will be considered as part of the recruitment process. As an equal opportunity employer we encourage and welcome people with various disabilities to apply. We care about your data privacy and take compliance with the POPI Act, GDPR as well as other data protection legislation seriously. 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