We are currently in search for an ADVENTUROUS Activities Manager for a 5 star game lodge based in Namibia. The ideal candidate must have extensive 5 star working experience
Sell and conduct all activities to guests
Interact with all guests throughout their stay & know all guests by name
Host cocktails and dinner as per the Sossusvlei senior management hosting schedule
Carry out Conservation lessons with the local children on an ongoing basis
To ensure that all the Guests’ needs and requests are met and exceeded
High levels of motivation and team building skills
An interest in the self-development and development of the Sossusvlei ranging team
An interest in participation in field projects
Maintenance of all equipment and vehicles pertaining to the guiding team
Excellent work ethic
Maintain changes to service and delivery of products
Attend to guest requests or complaints promptly and in an appropriate manner
Maintain all equipment and vehicles used by his/ her department.
Strictly adhere to all regulations stipulated in the Comprehensive Field Guides’ Manual.
Keep abreast of current conservation issues
Ensure that all guests are taken on walks and that regular specials are organised
Ensure that all safety precautions are taken with regard to guests on game drives, e-bikes and quad bikes.
Maintain regular communication and good relations with the Lodge Manager, Camp Manager and other relevant heads of department, informing of any changes regarding guest activities
Report any issues or discrepancies to Management immediately
Attend and participate in meetings
Health and Safety Responsibilities
Human Resources responsibilities