Vp Of Product & Operations

This is a remote position.
We represent an African payments platform purpose-built for enterprise.
Industry leaders choose their platform to optimize payment performance, automate financial operations, and craft extraordinary customer experiences. Their growing list of customers includes South Africa's largest retailers, financial institutions, and some of the world's largest consumer brands.
Job Description: As VP of Product and Operations, you'll be at the forefront of the company's mission to enable the world's most prominent merchants to scale their businesses seamlessly in South Africa and beyond.
You'll shape product strategy, drive operational excellence, and lead complex cross-border payment solutions.
Your focus will go beyond foundational growth: you will scale our operations, improve merchant success, and solidify the company's role as a key player in Africa's payment ecosystem.
You are a strategic product and operations leader ready to scale transformative payment solutions in high-growth, complex markets.
Your daily adventures include: Product leadership:   Define and own the product vision Drive product innovation Enhance merchant experience Navigate complex regulations Operational excellence: Scale high-volume payment operations Optimise cross-border settlement Mitigate risk and ensure compliance Merchant services & support Client success programs Leverage data for optimisation Merchant scale:  Localise for impact Strategic partnerships  Drive merchant growth Leadership & team development Scale high-performing teams Lead cross-functional teams   Mentor future leaders Promote cross-functional collaboration Requirements What it takes to succeed: A strategic product and operations leader with deep experience in fintech, payments, remittance, or SaaS—ideally in high-growth or complex markets 10+ years of experience in senior leadership roles, with a proven track record of scaling products and operations in regulated environments Strong B2B and B2C product management background, cross-border payments, and merchant success optimisation Expertise in global payments ecosystems, remittance networks, digital currencies, and alternative payment methods Skilled in navigating multi-jurisdictional compliance frameworks and managing regulatory relationships Experienced in data-driven decision-making, using analytics to improve operations, reduce costs, and enhance merchant outcomes A natural leader who can build and scale high-performing teams while fostering a collaborative, transparent, and results-driven culture.