Virtual Sales Account Manager – Leading Telecommunications Provider

Virtual Sales Account Manager – Leading Telecommunications Provider
Company:

Talksure


Virtual Sales Account Manager – Leading Telecommunications Provider

Details of the offer

Purpose of the job:

To foster and develop long-term relationships with client base and drive sales. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role. Strong focus on acquisitions.

Responsibilities:

Target Achievement:

Achieve individual sales target for new business revenue

Cold calling:

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Ability to acquire new client base

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Ability to up-sell and cross –sell

·

Strong on focus on acquisitions

Customer Relationship management:

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Responsible for developing relationships with the assigned customer base

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Maintain and grow existing client base

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Conduct customer account analysis

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Maintain, build and service relationships on a regular basis

Query management:

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Identify, address and resolve concerns / queries

·

Provide feedback to customers within 24hrs

Reporting:

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Provide weekly pipeline report

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Provide daily activity and sales report

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Monthly Base report to be provided

Processes and Procedures:

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Ensure all policies and procedures are adhered to

Ensure all interactions are captured on the relevant systems in the approved manner


Source: Careers24


Area:

  • Sales / Trade Representative - Sales

Requirements