Job Description:Responsible for Monitoring, inspecting and proposing measures to improve ChannelsHandle client escalations Prepare and Implement quality assurance policies and procedures Responsible for Quality control, Measuring Customer satisfaction Perform routine inspections and quality testsResponsible for troubleshooting Qualification and Skills:Must have Degree in Business Management/ Commerce and/or FinanceMust come from finance services industryMust have own reliable vehicle with a valid driver's licenseClear criminal and credit record Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.