Unit Manager - Icu

Critical Outputs: Effective Clinical Leadership Lead the implementation of the nursing care plan and co-ordinate and facilitate the delivery of the correct treatment plan within the correct MDT program in order to achieve clinical outcomes. Function as clinical expert in achieving patient outcomes. Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders. Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly. Implement national quality initiatives within unit with the focus on improved clinical outcomes and report accordingly. Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis. Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives. Effective Leadership And People Management Demonstrate visible leadership in respect of the Clients values, operating model, Nursing strategy and image of the profession, actively sponsor the Client's initiatives and projects to ensure continued and improved productivity. Drive and manage all people related processes within unit. Effective Financial Management (including Equipment) Participate in business planning and budgeting processes and manage nursing costs according to budget. Manage stock utilization and drive product management processes within unit together with relevant stakeholders. Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment. Effective Relationships With Internal & External Stakeholders Build and maintain productive relationships with internal and external stakeholders (i.e. HODs, Enabling functions, patients, family members, service providers etc.) through ongoing communication and feedback. Build and maintain productive relationships with doctors by agreeing professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes, functioning as an advocate for the Client and communicate impact of industry challenges on the Nursing profession.