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Job Summary: Manage training department.
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Key Performance Areas Maintain Departmental Business Performance Oversee Departmental Personnel Processes Maintain Legal and Legislative Compliance Perform ad hoc Administrative Duties 3.
Key Tasks: Maintain Departmental Business Performance Identify training and development needs within the organisation through Job Analysis, appraisal schemes and regular consultation with business managers and human resourced departments.
Design and expand training and development programs based on the needs of the organisation and individuals Work in a team to produce programs that are satisfactory to all relevant parties in the organisation, such as line managers, accountants and senior managers at board level Consider the costs of planned programs Keep within departmental training budget Assess the return on investment of any training or development programs Devise individual learning plans Produce training material for in-house courses Manage the delivery of training and development programs Devise training strategies for the organisation Monitor and review the progress of trainees through questionnaires and discussions with management Evaluate training and development programs Amend and revise programs as necessary, in order to adapt to changes occurred in the work environment.
Assist line managers and trainers to solve specific training problems Keep up to date with developments in training e.g.
reading books, journals, attend meetings and courses.
Understand e-learning techniques Be involved in the creation and/or delivery of e- learning packages Research new technology and methodologies in workplace learning Present research Implement training strategies Oversee Departmental Personnel Processes Determine staffing requirements Manage interviews and selection process Perform reviews Develop effective induction programs Maintain Legal and Legislative Compliance Meet statutory training requirements Implement and maintain process to meet statutory requirements accordance with the FAIS act e.g.
RE5 bookings Perform ad hoc Administrative Duties Compile and submit periodic reports (daily, weekly, monthly quarterly, ad hoc) Report to Board members and Directors Periodically (daily, monthly, quarterly, ad hoc) 4.
Qualifications: Matric Training qualification NQF 8 5.
Experience 3 years managerial experience Training experience Experience in managing projects to completion Experience in the insurance sector Experience in the Financial Services industry Experience in the Life Assurance industry Experience in a medical/clinical environment 6.
Skills and Knowledge Demonstrable leadership skills Strong training skills Time management sand prioritisation kills Strong problem-solving skills Strong decision-making skills Strong interpersonal skills Strong written and oral communication skills High level of Computer Literacy (MSOffice) Active Listening skills Sensitive to cultural differences Self-motivated Enthusiastic Flexible Able to work well under pressure HIGH level of accuracy attention to detail Results and deadline driven Honest, Hardworking and Humble