Temp Online Customer Care, East London Including Weekends

Temp Online Customer Care, East London Including Weekends
Company:

Office Angels


Temp Online Customer Care, East London Including Weekends

Details of the offer

We are actively seeking temporary Customer Service Advisors to work for an 8 week period starting ASAP.

Duties inlcude:

- Responding to customer emails within a timely fashion and working towards KPI's
- Answering customer calls
- Dealing with complaints, returns, refunds
- Working across several IT systems to input correct data and ticketing
- Undertake training where necessary
- Resolve all customer issues
- Working across shift patterns - earliest start 8am and latest finish 12am - must be flexible
- You will be expected to cover weekend shifts (5 days across 7)

Candidates will need excellent written English, and be strong communicators via telephone and email.

An interest and knowledge in the Luxury fashion field would be ideal as is a background in customer care

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy


Source: Bebee2


Area:

  • Call Center - Customer Support / Customer Service Representative

Requirements