We are actively seeking temporary Customer Service Advisors to work for an 8 week period starting ASAP.
- Responding to customer emails within a timely fashion and working towards KPI's
- Answering customer calls
- Dealing with complaints, returns, refunds
- Working across several IT systems to input correct data and ticketing
- Undertake training where necessary
- Resolve all customer issues
- Working across shift patterns - earliest start 8am and latest finish 12am - must be flexible
- You will be expected to cover weekend shifts (5 days across 7)
Candidates will need excellent written English, and be strong communicators via telephone and email.
An interest and knowledge in the Luxury fashion field would be ideal as is a background in customer care
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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