Technical Sales Representative

Knowledge, Skills & Experience Qualifications: Diploma in Sales & Marketing / Sales Certificate / Technical Certificate Experience: Sales experience: a technical field (e.g., boilers, electrical, or mechanical engineering preferred).
Additional Training: Sales or technical short courses (e.g., Negotiation Skills, Customer Relationship Management, Project Management).
Competencies Behavioural Competencies Customer & Stakeholder Focus (Level 2-3): Structures work to meet client-specific needs.
Adapts existing products/services to surpass customer expectations.
Driving Results & Accountability (Level 1): Takes ownership of individual and team performance.
Demonstrates resilience and openness to feedback.
Adapting Flexibly to Change (Level 2): Communicates change effectively and supports team adaptation.
Teamworking & Collaboration (Level 1): Contributes to a positive work environment with respect and cooperation.
Technical Competencies Marketing & Sales Acumen (Level 2): Applies marketing strategies and sales techniques to achieve targets.
Builds and maintains a strong sales funnel.
Negotiation Skills (Level 2): Successfully conducts negotiations, balancing facts and relationships.
Legislative & Regulatory Knowledge (Level 2): Understands industry laws and regulations.
Industry & Market Knowledge (Level 2): Keeps up-to-date with market trends and industry developments.
Presentation Skills (Level 2): Delivers engaging, professional presentations.
Main Duties & Responsibilities Key Performance Areas (KPAs): Sales Performance & Lead Generation (60%) Achieve revenue targets.
Generate qualified leads and convert them into successful sales.
Maintain a strong sales pipeline.
Customer Relationship Management (15%) Retain clients and maintain satisfaction levels through exceptional service.
Respond promptly to customer inquiries and resolve issues independently.
Technical Expertise & Product Knowledge (15%) Deliver technical presentations and product demos.
Complete product/technical training programs.
Admin & Reporting (10%) Ensure timely and accurate reporting of sales data.
Maintain compliance with company protocols and client information accuracy.