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Technical Administrator (Table View)

Technical Administrator (Table View)
Company:

Fidelity Services Group


Details of the offer

Overall purpose of the job:Ensure effective completion of all of all administrative duties pertaining in the area.Minimum qualifications and experience:Grade 12 or equivalent Excellent Verbal and written communication Minimum 2 years experience in admin Computer literate - MS Office Experience with Listener advantageous Main duties and Responsibilities:Incumbent has to collect quotes for allocated areasCheck that quotes are on Listener Assign quotes to a technician Prioritize call to optimize travelling times for technicians Schedule jobs efficiently according to capacity and geographic location ( Servicing and Installations)Contact clients to schedule appointments and confirm bookings (including telephone technical bookings and control room bookings sheet)Assist sales in booking Technicians Voiding of aged jobs and giving pipeline figures of installationsAssisting JHB in sending job cards BNS and Insurance reportsScheduling installations Ensure that all documents are received from OTC are handed to FLM for allocation to technicians Follow up on Top  20, Low Bat and active list Resolve all queries related to scheduling immediately and escalate complications Assist Technicians, loading of RadiosEHS assistance Technical assistance to clients Follow up on all jobs Ensure Dept. runs efficiently by assisting to relieve in the absence of a team memberOrder, issue and control stock / stock warehouse responsibilities - assist with stock take Assist with technical invoicing Distribution of service and install stock to techs Any Adhoc task requested by Management We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Requirements

Technical Administrator (Table View)
Company:

Fidelity Services Group


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