The Team Assistant contributes to the organisational goals by supporting their specific department with all operational requirements.
Job Functions Administration Industries Admin, Office & Support Specification
Departmental support for General Managers & Executive Head and that specific department’s employeesManagement of the General Managers & Executive Head diaryResponsible for travel arrangements for the General Manager/Executive Head and departmental staff and the efficient delivery thereofPreparation of presentations, letters and interdepartmental correspondence and communication as per the General Managers/Executive Head requestsMinute taking and distributionAd hoc requirements as per the General Managers/Executive Head requestsKey contact person between the departmental employees, interdepartmental employees and the General Managers/Executive HeadManagement of e-mails as per the General Manager/Executive HeadEnsuring effective internal relationships are maintainedDeliver the Telesure Service Way through personal effort and through othersDeliver on Treating Customers Fairly principles in alignment with regulatory requirements
Relates well to people in a diverse environment; Promotes and defends equal opportunities; Builds diverse teams; Encourages organisational and individual responsibility towards the community and the environment.Upholds ethics and values; Demonstrates integrity.Maintains a positive outlook at work; Works productively in a pressurised environment; Keeps emotions under control during difficult situations; Handles criticism well and learns from it; Balances the demands of a work life and a personal life; Coping with pressure and setbacks; Self-awareness EQ / Self-management EQ; Interpersonal / Social EQ.Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.Focussing on customer needs and satisfaction as per the Telesure Service Way.Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Consistently achieves project goals; Works in a systematic, methodical and orderly way.Shows respect for the views and contributions of others; Reconciles conflict; Builds team spirit; Listens, supports and cares for others;Consults others and shares information and expertise with them; Adapts to the team and fits in well.Adapts to changing circumstances; Tolerates ambiguity (uncertainty / complexity); Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people and / or situations; Shows an interest in new experiences.Speaks Fluently; Express opinions, information and key points of an argument clearly; Create presentations and / or undertakes public speaking with skill and confidence; Responds quickly to the needs of the audience and to their reactions and feedback; Projects credibility.Easily establishes good relationships with customers and staff; Builds wide and effective networks of contacts.Essential:Grade 12 (Standard 10) with University Entrance (NQF4)Secretarial Diploma/Course
Essential:2-3 years’ experience as a Personal Assistant/Secretary
Knowledge of:Good general knowledgeComputer packages Skills:Highly skilled in Microsoft OfficeConfidentialityExcellent interpersonal skillsOrganisational skillsTypingExcellent verbal and written communication skills