Job Introduction:
TSO (Tactical Support Officer)
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Tactical Support Officer based at our operations in Boksburg.
Reporting to the Branch Security Officer, this role is responsible to secure the company premises and assets and to ensure that procedures are adhered to according to the company policy
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:
Maintain Security at the Premises
Ensure that existing security procedures are maintained at all times
Ensure highest level of access control at property and building perimeters and internal security areas
Ensure that loading procedures are strictly adhered to at all times
Test panic buttons, alarms and fence perimeter to ensure that they are all in good order
Conduct regular after hour security checks of the premises and gate guards and make an OB record
Assume key holder responsibilities on a rotary basis a directed by the Branch Security Officer
TSO must re-seal all defected/damaged consignments in CMC with relevant party under camera, the money must be count and the amount must be recorded.
Manage Vehicles ,Equipment and Standard Operating Procedures
Ensure that equipment used by operational staff is correctly utilized and in sound working condition
Issue and control of firearms, ammunition and seals to Crew
Maintain an accurate Firearms and Ammunition and Kit register
Ensure that all firearms have current licenses and firearm permits through checking competency of the crew and the serial numbers of the firearms needs to correspond to the firearms register
Control the issue of identity documents, firearm permits and scanners and maintain a register thereof
Monitor that all staff members adhere to procedures relating to SOP’s for banking halls, pay out services and standby guard services
Check armored vehicles are checked before leaving the Base and such checks are recorded on the check sheet
Provide armed escort services to armored vehicles as determined from time to time by the BSO
Conduct departmental or criminal investigations as directed from time to time by the BSO.
Management of Staff
Ensure that the image of the Branch and Company is maintained at the highest level possible and that the moral and security awareness of staff is maintained
Ensure that vehicle crew adhere strictly to all security measures and maintain a high level of systems and procedures while operating within a Mobile operation, Walking operations and bank and client contact.
Ensure that crew and driver is in full uniform and that they are fit to perform duties
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher program
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time
The Ideal Candidate:
Minimum Qualifications and Experience
Grade 12
Grade C PSIRA & CIT
Firearm competency
Valid Drivers License and PDP
Knowledge
Knowledge of G4S standard operating procedures
South African security legislation
G4S Operational Policy and procedures
G4S HR Policy and procedures
Health and Safety legislation
Skills
Computer literate - ability to work on Excel, MS Outlook, Word
Communication (written and verbal)
Sharing and cooperating
Customer Thinking
Leading people
Customer Service and liaison
Strong risk management and investigations
Attributes
Work under pressure
Dealing with changing circumstances
Attention to detail
Delivering great customer service
